Privacy policy
Effective Date: 19 August 2025
Select Building Maintenance (ABN [Insert ABN if known], trading as Select Building Maintenance, a division of BPK Group PTY LTD) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.selectbuildingmaintenance.com.au) or interact with us.
By using our website or providing us with your personal information, you consent to the practices described in this policy.
1. Types of Information We Collect
We collect personal information that is reasonably necessary for our business functions. This may include:
Contact details: Such as your name, email address, phone number, and postal address, collected via our contact form, careers expression of interest form, or direct communications.
Other details: Any additional information you provide in messages, such as enquiry specifics or job application details.
Website usage data: Automatically collected information like your IP address, browser type, and pages visited, using cookies and similar technologies to improve site functionality and user experience.
We do not collect sensitive information (e.g., health or financial data) unless it is directly relevant and you have consented.
2. How We Collect Information
Directly from you: When you submit forms on our website, email us, or contact us by phone.
Automatically: Through website analytics tools like Google Analytics, which help us understand site traffic and preferences.
From third parties: Rarely, such as from public sources or business partners, but only if it aligns with our services.
We only collect information with your knowledge and consent where possible.
3. How We Use Your Information
We use your personal information to:
Respond to enquiries, provide quotes, or process job expressions of interest.
Manage and improve our services, including property maintenance for commercial and investment properties.
Communicate updates, promotions, or relevant information (with an option to opt out).
Comply with legal obligations, such as record-keeping for business purposes.
We do not use your information for unrelated purposes without your consent.
4. Disclosure of Information
We may disclose your personal information to:
Trusted contractors or service providers (e.g., for IT support or legal advice) who assist in our operations, bound by confidentiality.
Government authorities if required by law.
We do not sell, rent, or share your information with third parties for marketing purposes. All disclosures are limited to what is necessary and comply with Australian privacy laws.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption for forms, and access controls.
However, no online transmission is completely secure, so we cannot guarantee absolute security.
6. Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of your personal information we hold. To do so, contact us using the details below. We will respond within a reasonable timeframe, typically 30 days, and may require identity verification.
If we refuse your request, we will provide reasons.
7. Complaints
If you believe we have breached your privacy, please contact us first. We will investigate and respond within 30 days.
If unsatisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. Continued use of the site after changes constitutes acceptance.
9. Contact Us
For questions about this Privacy Policy or your personal information, contact:
Select Building Maintenance
PO Box 927
Dunsborough, Western Australia 6281
Email: admin@selectbuildingmaintenance.com.au
Phone: 0457 895 163
This policy applies solely to information collected by Select Building Maintenance and does not extend to third-party websites linked from our site.